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Privacy Statement

Core Kite Center is part of Tenerife Windsurf Solution (TWS), operated by Folkerts Trading SLU. This privacy and cookie policy applies to all services and websites under TWS, including corekitecenter.com and its subdomains.

TWS is located at Calle Margarita 2, 38612 El Médano, Santa Cruz de Tenerife, Canary Islands, Spain.

1. Types of Personal Data We Process

We may collect and process the following categories of personal data:

  • Identification details: name, gender, date of birth, nationality, emergency contact, passport number.

  • Contact & registration details: address, phone number, email address, login data.

  • Booking & purchase data: reservation info, rental details, product purchases.

  • Communication data: emails, social media chats, calls (possibly recorded), preferences.

  • Device & browser data: IP address, browser type, device OS, referrer, cookies.

  • Social media data: profile information shared via Facebook, Instagram, etc.

  • Other shared information: interests, preferences, reviews, contest entries.

2. How We Collect Your Data

We collect personal data in the following ways:

  • When you book, register, contact us, or sign up for offers.

  • Via third parties (e.g. travel agents, platforms).

  • Automatically through cookies and similar technologies.

  • Via social media platforms, depending on your settings.

3. Why We Use Your Data

We process your personal data for these purposes:

  • To provide our services, handle bookings, payments, and support.

  • To manage loyalty programs and discounts.

  • For statistical research to improve our services and customer experience.

  • To send personalised updates and offers via email, push notifications, or social media.

  • For direct marketing, including remarketing and abandoned cart emails.

  • To communicate with you regarding your bookings or inquiries.

  • To fulfil legal obligations, including tax laws and border control.

4. Legal Grounds

We process your data on the basis of:

  • Your consent (e.g. for newsletters, tracking cookies);

  • The performance of a contract (e.g. processing a booking);

  • Legal obligations (e.g. immigration laws);

  • Our legitimate interests, such as marketing, customer service, and security.

You may withdraw your consent at any time.

5. Sharing Your Data

We may share your personal data with:

  • Other TWS group companies and service partners;

  • Third-party service providers (IT, marketing, payment processors, etc.);

  • Government authorities if legally required;

  • Carefully selected partners (e.g. hotel or activity platforms), only with your consent.

Links on our site may direct you to external websites. We are not responsible for their data practices.

6. Security and Retention

We implement appropriate technical and organisational security measures to protect your data.

We retain data only as long as necessary for our services or legal compliance.

7. Your Rights

You have the right to:

  1. Access your data

  2. Rectify inaccuracies

  3. Request erasure (‘right to be forgotten’)

  4. Restrict processing

  5. Data portability (transfer your data)

  6. Object to processing (e.g. direct marketing)

To exercise your rights, please contact us:

Tenerife Windsurf Solution (Core Kite Center)

Calle Margarita 2

38612 El Médano

Santa Cruz de Tenerife, Spain

Email: info@tws-windsurf.com

8. Our Use of Cookies

By using our website, you consent to the use of cookies as outlined below.

What are cookies?

Cookies are small text files placed on your device to help us provide a better user experience. Some cookies are placed by us, others by third parties (e.g. Google, Meta).

Cookies may be used to:

  • Enable core website functionality;

  • Remember your preferences;

  • Improve website performance;

  • Show personalised offers and ads.

Types of cookies we use:

  • Functional cookies: essential for using our website. Blocking them may affect your experience.

  • Analytics cookies: help us understand visitor behaviour (e.g. via WebAnalytics).

  • Marketing cookies: show personalised ads via networks like Facebook, Google, etc.

Managing or disabling cookies:

You can manage cookies through your browser settings. See the links below for common browsers:

Note: Blocking cookies may impact website functionality.

Learn more:

Visit www.youronlinechoices.com for more info on behavioural advertising and cookie settings.

9. Updates to this Policy

This privacy and cookie policy may be updated periodically. The most recent version always applies and will be published on corekitecenter.com.

Last updated: Thursday, July 3rd, 2025